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Terms of Service

Effective date: October 5, 2026 (V1.0)

These Terms set out the conditions for using Worlduu (the "Service"), a global event-based social platform operated by Gleenet Co., Ltd. (주식회사 글리넷, the "Company"), and the rights and obligations of the Company and its users.

These Terms apply equally to the website (worlduu.com) and the mobile app (Worlduu app). Personal information is handled under our Privacy Policy (worlduu.com/privacy).

1. Definitions

  • Member: a person who agrees to these Terms and creates an account to use the Service.
  • Host: a member who creates an event on the Service.
  • Credits: digital units used within the Service (1 credit = US$1). There are "paid credits", which you topped up by payment or received from other members as gifts or video tips, and "bonus credits" granted free of charge by the Company.
  • Content: posts, chat messages, photos, videos, live streams, event information and other material members put on the Service.
  • Third-party event information: event information the Company collects from third-party providers (such as Ticketmaster, Korea Tourism Organization TourAPI, and Korea Culture Information Service Agency's Culture Portal) and displays.

2. Posting and Changes

The Company posts these Terms on the Service (worlduu.com/terms). If we change them, we will announce the change within the Service 7 days before it takes effect (30 days before for changes unfavorable to members).

If you keep using the Service after the effective date of the revised Terms, you are deemed to have agreed to the change. If you do not agree, you may stop using the Service and delete your account.

3. Membership and Accounts

  • You must be at least 14 years old (or older, if the laws of your country of residence set a higher age) to sign up.
  • You sign up with an email address or a Google account, and you must complete onboarding (nickname, languages, interests, and personality answers) before you can join events, get matched, or chat.
  • You must provide accurate information and manage your account yourself, and you may not transfer, lend, or sell your account to anyone else.
  • Creating multiple accounts for improper purposes is prohibited. The Company may withhold bonus credits and withdrawals when multiple accounts are suspected.

4. The Service

The Company provides features such as map-based event discovery, creation and participation, AI-based member matching, automatically translated chat, live streaming and video sharing, credit top-ups, gifts, donations and withdrawals, and the host console (a paid subscription).

Automatic translations and AI matching results are machine-generated and are not guaranteed to be accurate or suitable. Please confirm anything important against the original and with the other person directly.

5. Credits

  • One credit equals US$1. Credits cannot be topped up in the mobile app.
  • Payments and withdrawals are processed through a Stripe account held by GleeNet LLC (Washington, USA), and appear on card statements as "GLEENET LLC".
  • Bonus credits (such as the welcome credit) are granted free of charge, are used first when you spend credits, and cannot be gifted to other members or withdrawn.
  • Credits sent as gifts (up to 100 credits at a time) or video tips are delivered to the recipient immediately and cannot be cancelled. Credits spent on live donations and event boosts (1 credit per 24 hours) are consumed and are not paid to anyone.
  • Credits do not expire. However, when you delete your account, any remaining credits are forfeited and can no longer be used or withdrawn, so please use or withdraw them before deleting.
  • Credits are not cash and cannot be exchanged for cash except through the withdrawal rules in these Terms.

6. Cancellation and Refunds

  • If you have not used credits you topped up by payment, you may request a full refund of that payment at help@worlduu.com within 7 days of payment (withdrawal of the purchase). Payments of which any part has been used, and payments older than 7 days, are not refunded except where the law requires.
  • If a payment was processed incorrectly through the Company's fault (such as a duplicate or erroneous charge), we will refund it after review regardless of the period.
  • When a refund is made, the corresponding credits are taken back. If a refund or chargeback leaves your balance short, the Company may freeze the account.
  • Host console subscription fees follow Section 8 below.

7. Withdrawals

  • Only paid credits (credits you topped up by payment and credits you received from other members as gifts or video tips) can be withdrawn; bonus credits cannot be withdrawn. The minimum withdrawal is US$5 and the maximum per request is 10,000 credits; the amount minus a 20% fee is paid in US dollars.
  • To withdraw, you must set up a connected Stripe account and complete the identity verification (KYC) Stripe requires. Identity documents are submitted to Stripe, and the Company does not keep them.
  • Withdrawal requests are paid after review, and it may take 5 to 7 business days for the money to reach your account. The payment processor's policies, such as minimum payout amounts by country, also apply.
  • Withdrawals may be held or rejected if the account is suspended, frozen, or deleted, if the connected account is not verified, or if misuse is suspected. Credits from a rejected or failed withdrawal are returned to your balance.

8. Host Console Subscription

  • The host console is a paid monthly subscription. The fee depends on the number of unique users across all of the host's events in the previous 30 days (detail views, participation, live viewing, and chat participation): up to 100 users US$9.90/month · 101–500 users US$19.90/month · 501–1,000 users US$29.90/month · 1,001 or more by separate quote. The lowest fee applies even when there are 0 users.
  • The subscription renews automatically every month until cancelled, and we notify you 3 days before renewal. The fee tier may change automatically at renewal based on the number of users (except for quoted contracts).
  • You can cancel at any time, and the subscription ends when the period you have already paid for ends. No prorated refund is given for the remaining period (except where the law requires).
  • If payment fails or the subscription expires, access to the console is restricted, and the aggregated data is kept. The host console is not available in the mobile app.

9. Your Content

  • You keep the rights to the content you post. You may only post content that you own or are licensed to use.
  • You allow the Company, to the extent needed to operate and provide the Service, to store, display, and transmit your content and to process it for automatic translation, AI matching, and format conversion (such as photo resizing and metadata removal). This permission is not used for purposes other than providing the Service.
  • The Company may hide or remove content that violates these Terms or the law without prior notice.

10. Prohibited Conduct

  • Impersonating others or using another person's account or payment method without permission
  • Harassment, hate, violence, sexual content, spam, or other conduct that harms other members
  • Posting content that infringes others' rights, such as copyright or portrait rights
  • Abusing the bonus credit, donation, or withdrawal systems through multiple accounts, automation tools, or similar means
  • Attacking the Service or other members' systems, or accessing or overloading them by abnormal means
  • Trading or promoting illegal goods or services, or any other conduct that violates the law

11. Reports, Blocking, and Restrictions

Members can report chat messages and block other members. Based on reports and its operating standards, the Company may issue warnings, block messages, suspend accounts, or delete accounts, and may freeze accounts involved in payment disputes.

Members whose use is restricted may be limited in using, gifting, or withdrawing credits. If you disagree with an action, please contact us at the address below.

12. Account Deletion

You can delete your account at any time in the settings of the app or the website (guide: worlduu.com/account-deletion). Deletion does not proceed if you have a withdrawal in progress, if the account is frozen due to a payment dispute, or if cancellation of a host console subscription cannot be confirmed.

A deleted account cannot be restored, and any remaining credits are forfeited. Information retained after deletion is described in the Privacy Policy.

13. Third-Party Event Information

Third-party event information shown on the Service (date, venue, details, etc.) is collected through third-party API providers such as Ticketmaster, and the copyright and original ownership of that content belong to each provider. The Service shows the source of each such event and, where we have the address of the original page, a link to it.

Changes or cancellations of third-party events and ticket purchases or refunds are the responsibility of the relevant third-party platform. The Company does not guarantee the accuracy or timeliness of third-party event information, so please check the original page or the organizer before attending or buying.

14. Changes to or Suspension of the Service

The Company may change or suspend all or part of the Service for operational or technical reasons, and will announce it in advance when it significantly affects members. In unavoidable cases such as outages or natural disasters, we may announce it afterwards.

15. Limitation of Liability

  • Unless the Company acts intentionally or with gross negligence, the Company is not liable for disputes or damages arising from transactions, meetings, or attendance at offline events between members or between members and third parties.
  • The Company is not liable for changes, cancellations, or transactions arising from third-party event information or third-party platforms such as ticket sellers (Section 13).
  • Unless the Company acts intentionally or with gross negligence, the Company is not liable for the content members post or for misunderstandings caused by automatic translation or AI matching results.
  • The provisions above do not apply where the law does not permit the Company's liability to be limited.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Korea. The competent court for disputes relating to the Service is determined under the Korean Civil Procedure Act.

17. Contact and Business Information

  • Questions about using the Service, payments, and refunds: help@worlduu.com
  • Technical support: support@worlduu.com
  • Company: Gleenet Co., Ltd. (주식회사 글리넷) · CEO: Minha Kim